Boot your Surface device from the Microsoft Surface Data Eraser USB stick. Opens a new windowIt says: Download the media creation tool and run it to create a bootable usb windows 10 installer. When you run Surface Data Eraser on the Surface Data Eraser USB drive, a log file is generated in the SurfaceDataEraserLogs folder. How to create a Microsoft Surface Data Eraser USB stick, How to use a Microsoft Surface Data Eraser USB stick, Protecting your data if you send your Surface in for service, NIST Special Publication 800-88 Revision 1, Surface Pro Model 1796 and Surface Laptop 1TB display two drives, Windows 10 Pro and Enterprise on Surface Hub 2. This commit does not belong to any branch on this repository, and may belong to a fork outside of the repository. I can get it to boot into a USB clean install of windows 10, but its not recognizing any drives. "::: Figure 5. If your device does not boot to USB using these steps, you may need to turn on the Enable Alternate Boot Sequence option in Surface UEFI. To continue, press Y (this action runs Microsoft Surface Data Eraser and removes all data from the storage device) or press N (this action shuts down the device without removing data). The Microsoft Surface Data Eraser script detects the storage devices that are present in your Surface device and displays the details of the native storage device. @RAJU2529 Thank you. Separate option for 2021 and support for newer devices including Surface Laptop Studio, Surface Pro 8, and Surface Go 3. https://1drv.ms/u/s!AmZoRRusRV59tiYmA7NIevbMlxZC?e=fksi89, for older devices 2020 year and earlier onedrive link https://1drv.ms/u/s!AmZoRRusRV59tiYmA7NIevbMlxZC?e=fksi89, @Syson032 , reply to me , iso file is worked or not. Here is how to that. Reimage devices containing sensitive data. b. A tag already exists with the provided branch name. Linux gparted and check the SMART values of your SSD". download below file and then extract the file This version of Surface Data Eraser adds support for the following devices: This version of Microsoft Surface Data Eraser adds support for Surface Go. Separate option for 2021 and support for newer devices including Surface Laptop Studio, Surface Pro 8, and Surface Go 3. Do the USB drives have to be preformatted in a special format? @RAJU2529 Thanks. Press and hold the volume up button. Surface Data Eraser on Surface Studio and Surface Studio 2 can take up to 6 minutes to boot into WinPE before disk erasure can occur. However, this does not prevent your data from being recovered with forensic or data recovery capabilities. Select Success. Both USB thumb drives are new. Decommission a Surface device from corporate or organizational use. I am trying to wrap my head around it and just cannot figure it out and I think I might need this knowledge again in the future. Select Continue. Unless you are very familiar with installing windows I recommend the recovery image. :::image type="content" source="images/microsoft-surface-data-eraser/fig3-select.png" alt-text="Figure 3. Accept or decline the software license terms by typing Accept or Decline. Surface Data Eraser on Surface Studio and Surface Studio 2 can take up to 6 minutes to boot into WinPE before disk erasure can occur. Figure 5. and our Before you begin these steps, ensure that you have a USB 3.0 stick that is 4 GB or larger connected to the computer. You signed in with another tab or window. Complete the Microsoft Surface Data Eraser USB creation process. files.zip, then copy both files Oscdimg.exe and MakeWinPEMedia.cmd to this location C:\Windows\System32, type below line in CMD with admin rights Please guide me 4 6 comments Best Add a Comment pmit09 10 mo. For example, if you are using Microsoft Deployment Toolkit (MDT), the following error is logged in the bdd.log file: wrote: Yes sir it worked very well as it was intended.Thax very much sir. If your device does not boot to USB using these steps, you may need to turn on the Enable Alternate Boot Sequence option in Surface UEFI. To resolve this issue, follow these steps: Download version 3.2.43 or a later version of theSurface Data Erasertool. To remove data from a Surface device without removing the Windows operating system, you can use the Reset your PC function. This issue occurs because some Surface Devices with 1TB drive configuration use Storage Spaces technology to combine two 512-GB drives into a single drive. If you pressed Y in step 6, due to the destructive nature of the data erasure process, another dialog box is displayed to confirm your choice. This version of Microsoft Surface Data Eraser adds support for the following devices: [!NOTE] Data eraser tool fails on either 5% or 10%; tried on both USB 2.0 & 3.0 Architecture re-design to reduce the need to update with new product releases, Notification available for new tool updates, Surface Pro 7, Surface Pro X, and Surface Laptop 3, Extra storage devices (drives) for Surface Pro and Surface Laptop devices. There are plenty of applications around to securely erase data from Windows PCs. There's not information online I can find on this either. For more info, see How to prepare your Surface for service. Data like Exchange Online Mailbox content and SharePoint Online Site content is stored in a Microsoft Data Center and is not affected by the Surface service process. c. Press and release the Power button. These models include: Internal components can'tbe serviced individually. This thumb drive is now ready to be inserted into a Surface device, booted from, and wipe any data on the device. You can't even buy a 4GB USB drive anymore, the minimum now is 16GB from a Best Buy retail store. using windows 10 adk and winpe adds on files. To boot a Surface device that has been wiped with Microsoft Surface Data Eraser, you will first need to reinstall the Windows operating system. Shut down your Surface and wait about 10 seconds to be sure it is off. To learn more about the data wiping capabilities and practices Microsoft uses during the service process for Surface, see Protecting your data if you send your Surface in for service. Press and release the power button. downloading link for few ARM64bit surface pro devices Select X to close Microsoft Surface Data Eraser. Does Microsoft repair the Surface I have sent in, or does it replace the device. To continue, press Y (this action runs Microsoft Surface Data Eraser and removes all data from the storage device) or press N (this action shuts down the device without removing data). Here is the downloadable bootable .iso link google drive I need to format my Surface Go before sending it in for repair and can't even get this utility to work. I'll copy the contents manually over to it and see if I can get it to boot on the Surface to wipe it. Wipe the partitions first as Valuvanee suggest. Reset Data Usage: Tool To Reset Network Data Usage In Windows 10, View The Data Windows 10 Is Sending To Microsoft, Delete Synced Settings Data From Microsoft Account In Windows 10, Check If Microsoft Is Collecting Diagnostics Data From Windows 10 PC, Microsoft Surface Pro 3 vs Pro 2 Specs Comparison, Fix Microsoft Office 2010/2013 Issues With This Tool, How To Automatically Delete Old Files From Recycle Bin In Windows 10/11, 3 Ways To Disable Automatic Driver Updates In Windows 11, How To Restore Personal Folders (Downloads & Documents) To Default Locations In Windows 10/11, How To Make Bing Search Default In Microsoft Edge, How To Hide Edge Sidebar On Windows 10/11 PC & Mac, How To Change Mouse Cursor/Pointer Color In Windows 10/11, How To Make Mouse Cursor/Pointer Bigger In Windows 10/11. https://1drv.ms/u/s!AmZoRRusRV59pWA6JRKo8QkUwQE3?e=bT1yuD, @DanRev0519 . oc One of my customers reported that someone took over his computer, was moving the mouse, closing windows, etc. d. Release the Volume Down button. No need to physically destroy the storage unless you have some high compliance requirement that demands it. Required fields are marked *. One is a Toshiba and the other I just bought for this is a PNY. Microsoft Surface Data Eraser uses the NVM Express (NVMe) format command to erase data as authorized in NIST Special Publication 800-88 Revision 1. ]LOG]!> You must accept the license terms to continue. After the creation process is finished, the USB drive has been formatted and all binaries are copied to the USB drive. Select Continue. Most likely the SSD is fine. Upgrade to Microsoft Edge to take advantage of the latest features, security updates, and technical support. If you need to back up your data before service, you can connect with one of our Surface advocates to learn about other options for backing up your data. @jaxne . After you create a Microsoft Surface Data Eraser USB stick, you can boot a supported Surface device from the USB stick by following this procedure: [!NOTE] Figure 1. Choose the account you want to sign in with. Before you begin these steps, ensure that you have a USB 3.0 stick that is 4 GB or larger connected to the computer. Booting the Microsoft Surface Data Eraser USB stick. To boot your device from the USB stick follow these steps: a. d. Release the Volume Down button. Begin the Microsoft Surface Data Eraser tool. If I don't get this resolved soon, I'm just going to send in this Surface Go. ago Select any of the following sections or select Show all. Press and hold the Volume Down button. my surface book 2 is stuck at windows logo (is it called boot loop?). You can also download a recovery image for your sp4 to a usb and reinstall windows 10 pro. You can read more about Surface UEFI boot configuration in Manage Surface UEFI Settings. [LOG[## Disk(0) was not found. The drive you select will be formatted and any existing data on this drive will be lost. This thumb drive is now ready to be inserted into a Surface device, booted from, and wipe any data on the device. It will be reasonably up to date with drivers and such so the install will be easier and much faster. Step 4: When you see the license screen, click Accept to continue. However, this does not prevent your data from being recovered with forensic or data recovery capabilities.

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